About us

Norsec Smart Systems, LLC was created to better serve customers in the Charlotte, Pineville, Matthews and Fort Mill area. We provide solutions for security, fire alarm, structured cabling and IT networking services as well as video surveillance. Norsec’s honest, straight forward approach to customers’ needs is backed by their expertise. Our competent staff provides reliable and customer oriented services.

We care about how our systems look, feel, and function. We believe our systems make people’s lives better, by easing stress, providing protection with a peace of mind, and enriching their environments.

The systems we create and install for our clients give us a profound sense of satisfaction. Our customized Smart Home systems are works of art, expressions of the knowledge we have about how people want to uniquely live and interact with technology in their homes.

service

Customer Support

Long term client relationships are important to us. We pride ourselves on providing exceptional support to our clients. With each new project we enter into a relationship that lasts for years. Most of our systems we can connect to remotely which gives us the ability to make programming changes easily without sending a technician to your home or interfering with your busy schedule.

 

 design

Design & Documentation 

Effective systems integration requires careful planning, layout, and design. From automation control of various subsystems to custom home theaters, we are here to design a system that meets and exceeds your expectations.

There are many elements to a professionally designed system. Many of these are performed behind the scenes. Though sometimes not visible, each and every part of the system design is important to the quality and success of the final project.

 

project-managment

Project Management

Project Management is a critical but often overlooked service in many projects. Not so at our company. Every project is managed by your sales associate in conjunction with our area manager, project manager and lead technician. Our team plans and coordinates each phase of the project and interfaces between all parties, from the builder to the supplier to the client. We also ensure that outstanding attention to detail is followed on each and every project, no matter the size. Most larger projects require equipment racks which are built, laced up, pre-configured and tested before delivery.

 

control4-programming

Programming

A system’s user interface bridges the gap between technology and user. Even the best quality system and equipment has little value if the customer finds it difficult or frustrating to use. For this reason, our team of programmers work extensively with each project’s designer and client to ensure a quality end user experience.

This approach ensures that the user interface is consistent with the design intent from the beginning, and that the results meet the client’s expectations. Great news is all your mobile devices also emulate the same interface and give you control over your system i.e. iPhone, iPad, Droid, Tablets etc.

 

Monitoring Services

We offer Advanced Services for all your needs

Monitoring of intrusion, fire, medical, PERS, two-way voice, video, and industrial processes is just the start. No matter what you need monitored, we do it all. Our capabilities cover all digital dialer formats and all major IP formats. Cutting edge technologies include internet and IP formats, video monitoring, and video analytics.

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